Privacy Policy

1- Information we collect

When you use the site, we may collect the following information:

• Personal information: such as name, email, phone number and address, when filling in forms (donation, volunteering, partnership…).
• Financial information: when making donations through the site (bank card details are never stored).
• Technical information: such as IP address, browser type, access time and pages visited (for analytics to improve the site and its performance).

2- How we use the information

We use the information we collect for the following purposes:

• Processing your donations and confirming their receipt.
• Communicating about membership and volunteering requests, or answering your enquiries.
• Improving the site’s performance and user experience.
• Sending newsletters or updates (if subscribed), with the option to unsubscribe at any time.
• Ensuring compliance with legal and regulatory requirements.

3- Protecting the information

We are committed to securing your information through:

• SSL protocols to encrypt data.
• Storing information on secure, protected servers.
• Never sharing your data with third parties without your consent, except legal authorities or trusted partners who help us deliver our services, bound by confidentiality.

4- Cookies

We may use cookies to improve your experience and ease navigation. You can disable them in your browser settings at any time, though this may affect some site functions.

5- Children’s privacy

We do not collect any personal data from children without the consent of a parent or legal guardian.

6- Changes to this policy

We reserve the right to amend this policy at any time. Any update will be published on this page with a revised “last updated” date. Your continued use of the site after amendments constitutes acceptance of the updated policy.